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Know your boundaries

If you know your boundaries before you enter negotiations with someone, you’ll sleep better at night. Last year, I worked with a subcontractor who damaged my business. I dropped him when my client was unhappy with the work. Earlier this year, I explored buying an ice...

Write out your terms

Write out your terms in a negotiation. You can take your time and understand what you want. When you’re ready, you can send it to the other party. I wrote the following message in Word to the business broker for an ice cream and candy shop in Jackson,...

Finding better noise

Tuning out distractions is hard. Television and the web distract us easily. It’s easy to turn off the television but I work on a computer most of the day, so I find myself visiting social media websites often without thinking about it. I walk around my...

Leaving blurbs

Leaving blurbs is one way to connect with your clients. What, you may ask, are blurbs? I define blurbs as little pieces of information about me and my business so my clients know me better. I didn’t know how to do that at first. My website is set up using the...

Love the work

Love the work is a saying that I saw on my Twitter feed recently. I can’t get it out of my head now. The saying struck a chord with me because I’ve been goofing off too much. Not goofing off as in not doing much that I think is productive. I mean goofing...

Touching customers

Touching customers is something we can’t do right now. We can’t get close to them, look them in their eye, and shake their hand. Customers can’t shake your hand or touch your wares (if you have them). This is a popular topic. A local TV news...